Patient care at DaVita® begins with consistent and positive clinical outcomes. For more than 12 years, DaVita's physician partners and their clinical support teams have achieved outcomes that are the best or among the best in virtually every category when compared to national averages in the United States1:
- DaVita leads large dialysis organizations in vaccination rates, day-90 catheter rates and fistula placements.
- 93% of patients are satisfied with the quality of care they receive at DaVita2.
- 97% of affiliated physicians say DaVita meets or exceeds their expectations as a clinical partner3.
The DaVita Quality Index (DQI), a proprietary benchmarking tool that ranks individual facilities' clinical performance against companywide results, has also shown 10 consecutive years of improvement. DQI provides a single, weighted, composite score that reflects performance on a range of patient outcomes. When DQI improves, it generally translates into longer life, reduced infection rates and avoided hospitalizations for our patients.
DaVita's Office of the Chief Medical Officer maintains a two-way dialogue with the physicians and clinical caregivers who make these results a reality. Our aim is to improve patients' length and quality of life through continuous care innovation.
1. [Allen R. Nissenson, Mahesh Krishnan, Rebecca Griggs, "Achieving the Triple Aims of Healthcare for Patients with Kidney Disease: A Case Study of DaVita's Approach to Patients with End Stage Renal Disease," March 2013]
2. [2011 DaVita patient-satisfaction survey]
3. [2009 DaVita physician-satisfaction survey]
In Malaysia, we have also seen improved outcomes with the use of our strategic framework. Take a look at some of our outcomes to-date.
- Adequacy – Improved adequacy (SpKt/V <1.2) by 30% since 2013.2
- Albumin –Improved albumin by 12% since 2013.2
